Privacy Policy

Oliver James Landscapes Limited
Company number: 13378665
Last updated: September 2026

Oliver James Landscapes Limited respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect personal information when you visit our website or contact us about our garden maintenance and soft landscaping services.

1. Who we are

This website is operated by Oliver James Landscapes Limited, company number 13378665.

Oliver James Landscapes Limited provides garden maintenance and soft landscaping services.

For the purposes of applicable UK data protection legislation, Oliver James Landscapes Limited is responsible for the personal information collected through this website and in connection with our services.

If you have any questions about this Privacy Policy or how we handle your information, please contact us using the contact details provided on our website.

2. Information we collect

When you contact us or request information about our services, we may collect:

  • Your name

  • Telephone number

  • Email address

  • Property or project address

  • Details about your garden or the services you require

  • Information contained in messages or other correspondence

  • Any other information you choose to provide to us

Our website is hosted using Squarespace. Squarespace may also collect certain technical information when you visit or use the website, depending on the website settings and features we use.

3. How we use your information

We use personal information only where necessary for legitimate business purposes, including:

  • Responding to enquiries

  • Providing quotations

  • Arranging site visits

  • Contacting you about our services

  • Providing garden maintenance and soft landscaping services

  • Preparing and sending invoices

  • Processing payments

  • Keeping appropriate business records

  • Complying with legal and accounting requirements

We do not sell your personal information or use it for unrelated marketing purposes.

4. Lawful basis for using your information

We may process your personal information where it is necessary to:

  • Respond to your enquiry or request for a quotation

  • Provide and administer our services

  • Manage our legitimate business activities

  • Meet legal, accounting or regulatory obligations

  • Act on your consent where consent is required

5. Who we share your information with

We do not sell your personal information.

We may share information where reasonably necessary to operate our business, for example with service providers involved in website hosting, email, accounting, payment processing or other essential business administration.

Our website is hosted through Squarespace, which may process certain information in connection with providing its website hosting and related services.

We may also disclose information where we are legally required to do so.

6. How long we keep your information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.

Some information may need to be retained for longer to meet legal, accounting or tax requirements.

When information is no longer required, we will take reasonable steps to securely delete or dispose of it.

7. Cookies

Our website may use cookies and similar technologies provided through Squarespace.

Some cookies may be necessary for the website to function correctly. Other cookies may be used depending on the features and settings enabled on our website.

Where consent is required for non-essential cookies, we will request your consent where appropriate.

You can manage available cookie preferences through the controls provided on our website.

8. Your rights

Depending on the circumstances, you may have rights under UK data protection law, including the right to:

  • Request access to personal information we hold about you

  • Ask us to correct inaccurate information

  • Ask us to delete personal information where appropriate

  • Ask us to restrict certain processing

  • Object to certain processing

  • Request the transfer of certain information

  • Withdraw consent where we rely on consent to process your information

These rights are subject to applicable legal conditions and exemptions.

9. Keeping your information secure

We take reasonable steps to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of storing or transmitting information electronically can be guaranteed to be completely secure.

10. Third-party websites

Our website may contain links to other websites.

We are not responsible for the privacy practices, security or content of third-party websites. You should review the privacy policy of any third-party website you visit.

11. Complaints

If you have concerns about how we have handled your personal information, please contact us first so that we have an opportunity to address your concerns.

You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your personal information has been handled unlawfully.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website or legal requirements.

The latest version will always be published on this page.